Of course!

We are interested in your safety and your satisfaction… Precisely for this reason we have adopted 6 payment methods for all your needs;

1) PayPal: World leader in online payments, you can pay with an associated account or with your credit cards without even signing up.

2) Credit Card: For this method we rely on the Stripe platform, known worldwide for online card transactions.

3) Cash on delivery: You can safely pay the courier in cash on delivery with cash on delivery. This service has a fixed cost of €1.50 regardless of the value of the order placed.

4) Satispay: It is the application that simplifies payments. Use Satispay from your smartphone, tablet or PC and purchase in 2 clicks.

5) Bank Transfer: Pay with a bank transfer directly from your account or your home banking. Easy, fast, safe.

6) Alma Pay: Pay in 3 convenient interest-free installments, simply and without financing. Valid for amounts of at least €100.

You can try the cash on delivery payment, in this way you can easily pay in cash on delivery to the courier.

Find this payment method in the next step when completing the order.

It has a small contribution of €1.50 fixed regardless of the value of the order.

Yes, it is possible to request an invoice during the purchase phase on this page in the "NOTES" field and by filling in the fields relating to billing information.

It is important to do this before completing the order as at its conclusion, if the billing field remains empty, a receipt will be issued automatically and it will no longer be possible to request an invoice.

The right of withdrawal allows you to return the purchased product, regardless of the reason for which you intend to exercise it, within and no later than 14 days from the date of receipt of the placed order.

It is possible to return all or part of the products purchased in the context of the single order.

It is possible to request a return even in the event of a lack of conformity (products not ordered and/or damaged).

To return a product and request a refund, you can go to the Make or Manage Return link.

Usually the times for preparation and shipping are as follows:

All products are physically present in the warehouse, therefore the preparation of the goods is done on the same day as the order confirmation.

Final delivery to the customer is usually expected approximately within 1/2 working days from order confirmation.

PS If you order on Saturday or Sunday, the order will be processed on the following Monday and delivery will be calculated from that day.

You can check the status of your order via the tracking code and the link that we will send you by email after order confirmation.

If the email address and mobile phone number you entered are correct, you will receive an email and/or SMS from the Courier, containing a link to track your order directly online.

If you try to click a track link before 18.00 it may still not work, as soon as the courier takes charge of your shipment, he will send you more information on the delivery date.